Crown Direct Terms & Conditions 1. The Crown Direct program is only available at Crown Towers Melbourne & Perth, Crown promenade Melbourne & Perth and Crown Metropol Melbourne & Perth locations. 2. Packages and offers may vary between each Crown hotel, some promotions may require prepayment. 3. Crown Direct benefits may vary between each Crown hotel. 4. Crown Direct imagery represents a selection of potential benefits available to members of Crown Direct and vary between each Crown hotel. 5. Crown Direct rates and offers are only available when booked online at crownhotels.com.au/crowndirect portal. 6. We reserve the right to cancel, modify, change the Crown Direct program at any time 7. Bookings that have been make prior to any cancel, modify or change will not be affected. 8. Frequent Flyer points are awarded for members of Qantas & Virgin Frequent Flyer programs only.